Product Warranty Overview

CRN Solutions Inc. is recognized throughout the industry for our product quality, reliability, customer service and overall customer satisfaction. Our branded product line is sold worldwide. To support this claim of supplying quality designed and certified-crafted products, CRN Solutions Inc. dba Fiber Savvy (“Fiber Savvy”) offers three limited warranty plans, depending on the product type, to meet your needs.

Fiber Savvy shall not be held liable for any costs associated with the installation, testing and or removal of any product purchased from us at any time. Fiber Savvy's sole and exclusive obligation under this warranty shall be limited to repair or replacement of the defective item(s) at Primus Cable's sole discretion.

To apply for a return authorization number please fill out and fax us back at Fiber Savvy's ONLINE RMA FORM to our RMA department. (RMA numbers are valid for 7 days after issuance). Items not received by Fiber Savvy within the 7-day RMA window may be denied a refund or credit. Replacements are shipped promptly upon receipt and testing of defective merchandise.

If you wish to contact us to check the status of an RMA, you can do so by emailing us at: sales@fibersavvy.com.